Possible Surcharges and Cancellation Policy

Full details about service specifications and surcharges can be found in the service guidelines.

Snow Removal Service

Ice Melt Application

In the case that there is ice remaining on the surface areas after snow removal, ice melt may be applied at the discretion of the 1930036 AB inc, if the specific ice control service is ordered by the client (either as an addon for On call orders, or as a flat rate for Monthly orders). Ice melt is priced at $1,50 per pound used to create a reasonably safe, walkable surface area.

Ice Removal

Ice removal ( Manual chipping) is priced at $60 per hour and is only performed at the request of the customer.

Packed Snow

Packed snow that has accumulated from prior to ordering that requires removal will add a 1.5x multiplier to the job’s base rate. This surcharge applies also to On Call orders and for all Monthly services. Excessive Pack snow will be subject to surcharge.

Storm Factor

For On Call Users: Please be advised that prices will vary during extreme weather conditions based on, but not limited to, 1930036 AB Inc Storm Factor. After the first 7 cm of freshly accumulated snow, each additional 7 cm of snow will add a multiplier to the job’s base rate. The measurement done on site by the 1930036 AB Inc or the records, warnings, and forecasts of Environment Canada for the location nearest the premises will be utilized to determine classification.

If 1930036 AB Inc arrives at a property and is unable to complete the work due to circumstances out of their control (not including weather), a minimum callout fee of $25 is applied to all orders.Driving Fee

Cancellation

All orders can be cancelled without penalty within 4 hours after the order is placed, as defined by the time the Order Confirmation is emailed, unless 1930036 AB Inc is already on site or has completed the requested work. All cancellations may be requested by emailing or phoning the 1930036 AB Inc. Cancellation requests made to 1930036 AB Inc will not be accepted on site. For Monthly Snow Removal orders, orders for the subsequent or later months may be cancelled at least 24 hours prior to the start of the month. On Call Orders cancellations take effect at 12:00 AM MST the day following their request. All cancellation requests made on the same day as service may be subjected to up to a full visit amount charge as quoted.

Lawn Maintenance Services

Excessive Debris Clean Up

In the case that there is excessive debris build up on the property resulting in significant additional work, 1930036 AB Inc will clear the debris at an additional charge of $5/bag. The excessive debris surcharge is effective after the bag allowance as shown below has been passed for the property.

If the grass length exceeds 8”, then an ADDITIONAL surcharge will be applied based on the average grass length and time taken to complete the work. Typical surcharges are (in addition to the regular service rate)

If 1930036 AB Inc arrives at your property and is unable to complete the work due to circumstances out of their control (not including weather), a minimum callout fee of $25 is applied to all orders. Driving Fee

Cancellation

Cancellation of services must be requested by emailing or phoning the 1930036 AB Inc.All orders can be cancelled without penalty within 4 hours after the order is placed, as defined by the time the Order Confirmation is emailed, unless 1930036 AB Inc is already on site or has completed the requested work. For Monthly services, cancellation notice must be given 30 days before the termination of services. Any service visits that fall within the 30 day period will be charged for. For pre-scheduled cut or Spring/Fall Clean Up services, cancellation requests must be received by the 1930036 AB Inc by 5:00 PM local time the day before the customer’s scheduled service date. All cancellation request made after this time may be subjected to up to a full visit amount as quoted.